For your Amazon Alexa device (or a compatible device such as your SONOS speakers) to support a Eufy Security camera or video doorbell, you must install the Alexa Skill in your Alexa App.
The skill page is available here. The page description states,
“The EufySecurity Skill lets you activate and watch your Eufy Security cameras live by saying voice commands to Alexa.”
It turns out we need to take that sentence literally.
And that’s with ranking/score for this Alexa Skill of only 2.5 out of 5 stars. So you may have an idea where this article is going.
Also, the compatibility list has not been updated in a while: Echo Show, Echo Spot, Fire tablets, 7th generation and up, all generations of Fire TV, second generations of Fire TV stick only, Fire TV, Edition smart TVs.
Likewise, you can easily switch between Google Assistant and Alexa with a few clicks.
It took me half a day to figure out the truth. The confusing thing was that my Eufy 2k video doorbell works fine with the Alexa Skill, at least as far as ringing goes.
However, no motion detector detection (Also see: Eufy Video Doorbell Not Detecting Motion – Troubleshooting) came through.
They appeared fully functional in the Eufy App on my phone but not on my Alexa-enabled device. Super confusing, is not it? No warning or notifications of it not working or not being supported, as shown below.
What was I doing wrong?
After doing a lot of research, I decided to contact Eufy customer service. There I got the answer that motion detection is not supported on non-Eufy hardware. And I got the vague explanation that they might support it in the future.
Come to think of it, and motion detection notifications are not even supported for Eufy’s own Homebase either! So also not on Alexa devices.
There are many threads on the internet and Eufy’s own forums asking for this feature. But unfortunately, I think we will only get motion detection for Alexa once they support this for their own Homebase.
At the time I am writing this article: August 8, 2021, I can save you some time and trouble:
Currently, motion detection notifications are only available through Eufy’s own mobile app.
They are not even supported on your own Homebase, and thus not for Amazon Alexa devices.
How to install the EufySecurity Skill on your Alexa device?
We round up the article with a quick guide on how you can still install the EufySecurity Skill on your Amazon Alexa compatible device for your 2k video doorbell. Know that it will only work for ringing and not for motion detection.
Step 1, make sure your video doorbell is working correctly with the Eufy app. Double-check everything at this time; otherwise, there may be some confusion later. Is everything working correctly?
Step 2 If you have not already, install the Alexa app on your phone via the Apple App Store or Google Play.
Step 3. In the Alexa app, search for “EufySecurity” under Skills. And activate it by connecting to your Alexa account. The apps require a few verification clicks, but the whole process should only take a few minutes.
And you are all set. Your Eufy video doorbell will work for ringing – but not for motion detection. By the way, good to know is that if you want you can have your Homebase AND Amazon Alexa devices simultaneously for Ringing for doorbell notifications.
- Mails to Eufy customer service support desk